Privacy policy

• What confidential information is collected?
We will only collect your first name, last name, email address and phone number.
• Is this information collected just for the purposes of providing and delivering the order etc?
• Does Star Cinema pass these details on to any third parties?
• Credit card transactions are processed securely, and no card details stored.

Delivery policy

• What happens after payment is made?
Your session ticket will be emailed to the emailed address provided. This email also acts as your confirmation and receipt.
• How long between payment and goods reaching the customer?
The email containing your ticket will be sent immediately after payment is processed.

Refund policy

• Movie tickets purchased via this website are non-refundable and are not available for exchange, unless required by law.
• If Star Cinema is unable to screen the film for which a ticket is purchased, you will be provided a refund or offered the opportunity to transfer the ticket to another session.

Ticket information

• A booking fee per ticket will apply to all tickets purchased via this website.
• Certain film screenings may be subject to a “no free tickets” (NFT) restriction. Star Cinema will not accept Film Passes or Gift Vouchers for these film screenings.
Click here for ticket and booking information.